Data Entry Specialist
- 528580
- PHOENIX
- REMOTE OPTIONS
- DEPT OF REVENUE
- Full-time
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Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.
Data Entry Specialist
Job Location:
Address: 1600 W. Monroe Street, Phoenix, AZ 85007
Posting Details:
Pay Rate: $15.3847/hour (annualized at $32,000)
Grade: 13
Closing Date: Open Until Filled
This position would require approximately six (6) weeks of in-office, in-person training (depending on when all competencies learned) and would then transition to a hybrid or remote schedule, dependent on business needs and the continual meeting of expected performance measures.
Job Summary:
The Data Entry Specialist is responsible for accurately keying tax return information into multiple systems, while following standard operating procedures and customer specific instructions for processing returns. This position maintains site productivity and quality standards, and has basic knowledge of all tax types and systems. Additionally, this role provides quality assurance by reviewing completed production batches of new staff and may assist with training new staff members, as needed.
Job Duties:
Job Description - Data Entry Specialist.pdf
Please check out the attached job description for more details!
Job Requirements:
Education & Experience
-Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a High School Diploma (HSD) or General Education Degree (GED), coursework, training, and work experience relevant to the assignment.
Licenses & Certifications
-None
Knowledge/Understanding
-Understanding terminology relating to Data Entry Processing systems
-Basic knowledge and understanding of various tax types and systems
Skills
-Effective verbal, written, and listening communication skills
-Strong 10-key skills, e.g.,15,000+ KPH, 60+ WPM
-Effective organization and time management skills
-Effective interpersonal skills and demeanor
-Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.
Abilities
-Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
-Ability to be accountable for one’s own work assignments and work collaboratively as part of a team
-Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
-Ability to understand and solve problems by applying basic analytical skills to include undertaking a process of information and data collection and analysis for integration purposes; Identifying and making sets of information and determining their relationships; codifying this data to detect trends and issues in the data and information in a logical and factual manner; making logical deductions from data; and identifying a solution for resolving the problem.
-Ability to learn and apply LEAN/Continuous Improvement concepts, principles and tools
Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another
Additional Job Demands
-In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
-No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)
Selective Preference(s):
-Previous data entry experience
-Experience with LEAN concepts, principles and tools
Pre-Employment Requirements:
The final candidate will be required to abide by the the following pre-employment checks:
-Employment and Education Verification
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursem*nt up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.
Contact Us:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting the Human Resources, Talent Team. Requests should be made as early as possible to allow time to arrange the accommodation.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If you have any questions, please contact the ADOR Human Resources, Talent Team at talentgroup@azdor.gov for assistance.
